Refund policy

At tangnt, we want you to love what you receive. If something isn't right, we're here to help.

Returns

We accept returns within 7 days of the date your order is delivered.

To be eligible for a return, the item must:

  • Be unworn, unwashed, and unused.

  • Have all original tags attached.

  • Be in its original packaging.

  • Be free from stains, odors, or any signs of use.

Items returned without meeting these conditions may not be eligible for a refund.

A return fee of ₹99 will be deducted from the refund amount for all approved returns, regardless of the reason for the return.

Exchanges

If you need a different size, we'll be happy to exchange it, subject to stock availability.

If the requested size is unavailable, you may choose another product of equal value.

Non-Returnable Items

The following items cannot be returned or exchanged unless they arrive damaged or incorrect:

  • Products purchased during clearance or final sale.

  • Gift cards.

  • Items that have been worn, washed, altered, or damaged after delivery.

Damaged, Defective or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery.

Include:

  • Your order number.
  • Unboxing Video (very important)
  • Clear photos of the product.
  • Photos of the shipping package (if applicable).

We'll review your request and arrange a replacement or full refund if the issue is verified.

Refunds

Once we receive and inspect your returned item, we'll notify you of the status of your refund.

If approved, the refund will be processed to your original payment method. Depending on your payment provider, it may take 5–10 business days for the amount to reflect in your account.

Shipping charges are non-refundable unless the return is due to our error or a damaged/incorrect product.

A ₹99 return fee will be deducted from the refund amount for all approved returns, regardless of the reason for the return.

Return Shipping

For returns due to sizing issues, change of mind, or any other reason, the applicable ₹99 return fee will be deducted from the refund amount.

If the return is due to a damaged, defective, or incorrect item, tangnt will cover the return shipping cost.

How to Start a Return

To request a return or exchange, email us on onatangnt@gmail.com with:

  • Your order number.

  • Reason for the return.

  • Photos (if the item is damaged or incorrect).

We'll guide you through the next steps once your request is reviewed.

Questions?

If you have any questions about your order, feel free to contact us. We'll do our best to help.